Is HAN standards being developed and proposed too

As a HAN developer and manufacturer, we are constantly evaluation standards (OpenAMI, OpenDR, OpenHAN, utilityXML, etc.) and our overall impression is that the trends towards standards are geared and designed to meet utility needs verses customer needs. Maybe it is just our perception. While developers such as us like to think we are current in all our product offering, trying to pin down a set industry standard is as elusive as a moving target. This brings up the issue as to HAN development and implementation — do we follow a utility view or a mass market consumer view? Are standards being proposed too geared towards solving utility needs while diminishing consumer needs? Or are the two compatible? As you might have guess by now, we do tend to follow the revenue creation approach that basically states that what the customer wants — they get, as long as they are paying for it. Our research via contacts within the energy markets, particularly energy conservation service companies, shows a disinterest in the business models and approach many of the standards organizations are proposing — partly because proposed standards are so new (lacking in a business model), partly because revenue is being created profitably with current business models and approach, and partly because of the concern energy providers have of being perceived too much like big brother by energy users/consumers. If this is the case, and I hear a lot of this echoed by our contacts, it stands to reason that HAN standards should be more in tuned to the market and less in tuned to perceptions and mindsets of industry biased experts. What do you think?